Support for Packagenote

Need help with Packagenote? Start with the FAQ below, or reach out directly if you can’t find an answer.

Frequently Asked Questions

Does Packagenote require an internet connection? No. Packagenote works entirely offline. There’s no server or backend, so all features work without a connection.

Where is my data stored? Everything you enter — package details, photos, and preferences — is stored locally on your device only. See the Privacy Policy for details.

How does label scanning work? Packagenote uses on-device text recognition to help you pick out details like a package ID from a shipping label photo. No image or text ever leaves your device.

I deleted the app — is my data gone? Yes. Since all data lives locally, uninstalling the app removes all associated package records and photos.

Can I transfer my data to a new device? Packagenote doesn’t currently support syncing or transferring data between devices, since everything is stored locally with no backend.

I found a bug or have a feature request — what do I do? Email us at the address below with as much detail as you can (device model, iOS version, and steps to reproduce if it’s a bug).

Contact

If your question isn’t answered above, contact us at y908655286@gmail.com.